All ticket purchases on Liftopia are final and cannot be cancelled or refunded. However, we do have two ticket types that will allow you to change the start date of your purchased ticket(s). You will find more information on our ticket types below:
- VALUE PLUS - Value Plus tickets are valid for the date(s) selected, but your arrival may be changed ONCE prior to your trip.* Dates where Value rate is more expensive will require you to pay a difference in price.
- FLEXIBLE - Flexible tickets are valid for the date(s) selected, but your arrival may be changed AS MANY TIMES AS NEEDED prior to your trip.* Dates where the Flexible rate is more expensive will require you to pay a difference in price.
In order to change the start date on your Value Plus or Flexible ticket(s), you must call us at least 2 days before the start date on your current ticket(s) during business hours, 9am - 5pm PDT, at 800-349-0870.
- You must call to change the date on a Value Plus or Flexible ticket at least two days prior to your ticket's start date. We are unable to make changes after this time.
- Value tickets are date-specific and are not eligible for date changes. We cannot "upgrade" your Value ticket to a Value Plus or Flexible ticket.