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  1. Help Center
  2. Policies and Insurance

Policies and Insurance

General Information

  • What happens if I don't use my ticket? Can I get a refund?
  • What are the conditions of my purchase?
  • Can I use my lift ticket for any day I want, or must I use it for the day purchased?
  • What if the weather is bad on the date of my tickets?
  • What if the resort closes on the day of my ticket?
  • Can I change the resort, skier names, or ticket dates on a lift ticket?
See all 7 articles

Returns/ Refunds/ Policy

  • What are the Liftopia Purchase Conditions?
  • Can I receive a refund for my tickets?
  • What if the resort is closed on the date I am supposed to visit?
  • What if the road to the resort is closed on my lift ticket date?
  • My vehicle broke down and I am unable to use my ticket

Insurance

  • What is covered by Trip Insurance?
  • How do I file my insurance claim?
  • Can I use Liftopia Credit for Insurance?
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Liftopia Customer Support
Phone | (800) 349-0870
Email | support@liftopia.com
Hours of Operation | Monday through Friday 9 AM to 5 PM PST

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