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What are the conditions of my purchase?

Purchase Conditions

Before your lift ticket purchase is completed, we want to make sure you are aware of the purchase restrictions, which allow us to provide you with exceptional lift ticket deals.

NO CANCELLATIONS

All purchases are final and cannot be canceled, refunded, changed or transferred, even with a fee. Once you make a purchase, your credit card will be charged for the amount shown, regardless of whether or not the purchased ticket(s) is/are used.

Value tickets are only valid for the date(s) selected and cannot be used on different days or at different times. Please ensure your trip dates are certain before you purchase these tickets.

Value Plus tickets are valid for the date(s) selected, but your arrival may be changed ONCE prior to your trip. Dates where the Value rate is more expensive will require you to pay a difference in price.

Flexible tickets are valid for the date(s) selected, but your arrival may be changed AS MANY TIMES AS NEEDED prior to your trip. Dates where the Flexible rate is more expensive will require you to pay a difference in price. If the total Flexible order amount of your new date(s) is greater than your original order, inclusive of any Tax Recovery Fees & Charges, you will be required to pay the difference. If a Flexible price is not available, we will use the Regular rate for that day, which is listed on the product page, to determine if there is a difference.

All Value Plus and Flexible changes must be made over the phone a minimum of 2 days prior to your current and desired start dates, and can only be made to a date where we still have tickets available for all of your guests. Your order may NOT be partially changed; the changes apply for all date(s), guests, and tickets.

We do not guarantee snow conditions, weather conditions, open terrain or number of lifts operating.

 

 

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