Purchases, Charges & Billing

General Information

• What happens if I don't use my ticket? Can I get a refund?
• What are the conditions of my purchase?
• Does Liftopia charge taxes or any additional fees?
• Do you offer student/senior discounts?
• Do you offer a military discount?
• Washington D.C. is not listed as a state, how can I complete my order?

Making a Purchase

• How do I get the best deal?
• Why don’t you have deals at "____" resort?
• Why did the price increase since I last checked availability?
• Why do I have to select a date?
• Can I buy multiple products in a single order?
• What does it mean if there are only "(#) tickets left at this price”?

Methods of Payment

• How do I make a purchase with a Visa, Mastercard, or American Express gift card?
• Can I split my purchase or transaction between two or more credit cards?
• What currency will I be charged in?
• Which methods or forms of payment do you accept?
• Does Liftopia accept Paypal?

Changes to Your Order

• Changing the Date of Your (Ticket) Order
• Changing the Ticket Holder on Your Order
• Changing the Product on Your Order

International Orders

• How can I make a purchase from a country outside the United States and Canada?
• What is the HST Tax associated with purchases for Canadian resorts?
• Do you accept international credit cards?
• Are the prices displayed in U.S. currency?

Errors and Issues when Purchasing

• Why doesn't the Submit button work?
• I received the error: “Oops, seems we've run into a technical issue.”?
• Why is my credit card being declined?