Logo
Submit a request
Sign in
  1. Help Center
  2. Purchases, Charges & Billing

Purchases, Charges & Billing

General Information

  • What happens if I don't use my ticket? Can I get a refund?
  • What are the conditions of my purchase?
  • Does Liftopia charge taxes or any additional fees?
  • Do you offer student/senior discounts?
  • Do you offer a military discount?
  • Washington D.C. is not listed as a state, how can I complete my order?

Making a Purchase

  • How do I get the best deal?
  • Why don’t you have deals at "____" resort?
  • Why did the price increase since I last checked availability?
  • Why do I have to select a date?
  • Can I buy multiple products in a single order?
  • What does it mean if there are only "(#) tickets left at this price”?

Methods of Payment

  • How do I make a purchase with a Visa, Mastercard, or American Express gift card?
  • Can I split my purchase or transaction between two or more credit cards?
  • What currency will I be charged in?
  • Which methods or forms of payment do you accept?
  • Does Liftopia accept Paypal?

Changes to Your Order

  • Changing the Date of Your (Ticket) Order
  • Changing the Ticket Holder on Your Order
  • Changing the Product on Your Order

International Orders

  • How can I make a purchase from a country outside the United States and Canada?
  • What is the HST Tax associated with purchases for Canadian resorts?
  • Do you accept international credit cards?
  • Are the prices displayed in U.S. currency?

Errors and Issues when Purchasing

  • Why doesn't the Submit button work?
  • I received the error: “Oops, seems we've run into a technical issue.”?
  • Why is my credit card being declined?

Liftopia Support Team
Go Back to Liftopia.com

Email | support@liftopia.com

Powered by Zendesk