In the case of a resort closure, Liftopia will work directly with the resort to determine an appropriate resolution. Once a resolution is reached, we will contact all affected Liftopia customers via email or phone as soon as possible.
We cannot say in advance what the resolution might be, as it depends upon the resort and situation, but please know that we will work on your behalf to secure the best solution we can.
Typically, if the closure is determined prior to [or on your] trip date, you will receive an email from our support team providing a non-expiring Liftopia Credit which you can apply to another purchase in the future.
What if the weather is bad on the date of my tickets?